Privacy Statement
At The Window Hospital, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy statement outlines the types of information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect various types of information from our customers, including but not limited to:
- Contact Information: Name, email address, phone number, mailing address.
- Payment Information: Credit card details and billing address, when applicable.
- Service Information: Details regarding the services you request from us.
2. How We Collect Your Information
We collect information through various methods, including:
- Forms on our website.
- Email communications.
- Service contracts.
- In-person interactions at our location.
3. Purpose of Information Use
We use your information for the following purposes:
- To provide and manage our services.
- To schedule and confirm appointments.
- To process payments and send invoices.
- To communicate with you regarding your inquiries and our services.
4. Information Sharing
We do not sell or share your personal information with third parties for marketing or promotional purposes. All sharing excludes mobile opt-in and consent information, which we do not share under any circumstances.
5. Opt-Out Procedures
You may opt out of communications with us at any time. To do so, you can reply with "CANCEL", "STOP", "UNSUBSCRIBE", or "QUIT" to any SMS messages. Additionally, you can unsubscribe from our email communications through the provided link in those emails.
MESSAGE AND DATA RATES MAY APPLY.
Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.
Contact The Window Hospital Inc. at 540-603-0088, 321-392-5536 or thewindowhospital@gmail.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to thewindowhospital@gmail.com or 540-603-0088, 321-392-5536. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
6. Accessing Your Information
If you wish to learn more about our privacy practices or request changes to your personal information, please contact us at:
- Email: thewindowhospital@gmail.com
- Phone: 540-603-0088, 321-392-5536
- Contact Form: Contact Us
7. Availability of the Privacy Policy
This privacy policy is readily available on our website and is linked wherever we collect customer information, including on contact forms and service contracts.
Your privacy is important to us, and we are committed to adhering to all applicable privacy laws and regulations.
For more information about our services and registration processes, please visit our website.